Legal and policies
Everything that governs your use of ROR, in one place. These are the current versions; each page carries its own last-updated date.
| Document | What it covers |
|---|---|
| Privacy Policy | What we collect, why, who sees it, how long we keep it, and your rights. |
| Terms of Service | The agreement between you and us when you use ROR. |
| Refund Policy | When a purchase can be refunded, and how long it takes. |
| Delivery Policy | When coins, rewards and prizes are delivered. |
| Complaints & Disputes | How to complain, what we do about it, and by when. |
| Community Guidelines | What is and is not allowed in chat, the feed and profiles. |
| Child Safety Standards | Our standards against child sexual abuse and exploitation. |
| Tournament Rules | The rules that govern every ROR tournament. |
| Cookie Policy | What this website stores in your browser. |
Also here
- Delete your account — no login or app install required.
- Report abuse — reach our safety team from the web.
- Support — every contact route with its response time.
Who we are
JOYFUL GAMES (SMC-PRIVATE) LIMITED
Incorporated in Pakistan under the Companies Act 2017Email: [email protected]
Support hours: Monday to Saturday, 10:00–18:00 PKT
Registered office address available on request — email [email protected]